Refund policy

Return & Refund Policy

At ColTeam Building Supply, we want our customers to be satisfied with their purchase. Please review our return policy carefully before submitting a return request.

30-Day Return Policy

We accept eligible returns within 30 days of delivery.

To qualify for a return, the item must:

• Be unused and in its original condition.
• Be returned in the original packaging whenever possible.
• Include all accessories, manuals, parts, and components originally included.
• Include proof of purchase or order number.

Items that have been used, installed, modified, damaged after delivery, or show significant signs of wear may not be eligible for return.